List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Maintain terminal balances | 1.1 Maintain cash drawers or teller cash dispensers in accordance with organisational policy and procedures 1.2 Manually check paid out cash for accuracy and balance transactions at close of business in accordance with organisational policy and procedures, with any discrepancies investigated and corrected to balance terminal |
2. Remove receipts from terminal | 2.1 Perform terminal balances in line with organisational policy and procedures 2.2 Supply cash to terminal or drawer according to organisational policy and procedures and record information appropriately after accurate checking 2.3 Follow security policy and procedures in removal and transportation of cash and non-cash documents |
3. Reconcile receipts | 3.1 Correctly count and calculate cash and non-cash documents 3.2 Compare terminal reading and sum of cash and non-cash transactions appropriately to achieve balance 3.3 Accurately record, in accordance with organisational policy and procedures, records of individual takings |
Evidence of the ability to:
maintain cash drawers and relevant cash dispensers
undertake all tasks related to cash and non-cash documents in accordance with organisational procedures and security requirements
accurately balance daily management of cash holdings and record in accordance with organisational requirements and procedures
precisely check cash and non-cash transactions
effectively use relevant data entry, terminal and office equipment.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
describe the key features of industry codes of practice and legislation including:
National Credit Code
Privacy Act
Credit Act
describe the key features of organisational policy and procedures relating to balancing transactions, including security policy and procedures
describe the steps involved in cash and non-cash security checking procedures
identify the key operational features and maintenance requirements of equipment and cash stocks.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the financial retail services field of work and include access to:
common office equipment, technology, software and consumables
integrated transaction system and data.
Assessors must satisfy NVR/AQTF assessor requirements.